We are proud of the quality of our merchandise and believe you will be happy with your purchase. However you may return an item in new condition for a refund or exchange within 30 days of the shipment date. We will replace the item or issue a full refund for the purchase price, excluding shipping charges.

Please note:
There are no returns or exchanges on gift certificate purchases.

All returns must be accompanied by the packing slip. Please contact us if you need to return an item and do not have the packing slip so we can provide the information you will need. Please insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:

Dimitriou's Jazz Alley
2033 6th Avenue, Suite 255
Seattle, WA 98121

If you have any questions regarding your order, please feel free to contact us at 206-441-9729 or jazzalley@jazzalley.com

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